Refund policy
At www.keralaweddingphotographers.com, we take pride in providing high-quality digital assets, including Lightroom and Photoshop presets, to elevate your photography experience. Your satisfaction is our priority, and we strive to ensure a seamless and positive shopping experience. Please review our Return & Refund Policy below:
Digital Products: Due to the nature of our products being digital downloads, we do not offer returns or exchanges. All sales of digital assets are final.
Refund Policy: Refunds are only issued under the following circumstances:
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Duplicate Purchase: If you accidentally purchase the same digital product more than once, please contact us promptly, and we will process a refund for the duplicate transaction.
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Technical Issues: If you encounter technical difficulties or issues with downloading the digital products, please contact our customer support team within 7 days of purchase. We will work diligently to resolve the issue, and if deemed necessary, provide a refund.
Contact Us: For assistance or inquiries regarding returns, refunds, or technical issues, please reach out to our customer support team at support@keralaweddingphotographers.com. Be sure to include your order number and a detailed description of the issue to expedite the resolution process.
Note: Refunds will be issued to the original payment method used for the purchase. Please allow 3-5 business days for the refund to reflect in your account.
By making a purchase on www.keralaweddingphotographers.com, you agree to abide by the terms outlined in this Return & Refund Policy.
We appreciate your understanding and cooperation. Thank you for choosing www.keralaweddingphotographers.com for your digital asset needs.
Last Updated: [29/11/2023]